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The pool has actually been terrific, as has actually been the responsiveness, professionalism, and understanding of all your team members whenever we have actually remained in the store or had service calls. They're excellent and Juliano's service level is quite rare these days. Uncertain if your 'secret sauce' is working with the right people or the training you supply, however in any case it is outstanding and produces a great customer experience.

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Some for new swimming pools, some for maintenance. Feedback has actually always been positive. As we write this, another swimming pool season is winding down. And, members of your team are in the middle of replacing our swimming pool liner with their normal high level of courtesy, professionalism, and efficiency. The main factor for composing this letter is to thank you for standing and doing the right thing for the client, in this case us.

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Without hesitation, your response was 'I'm doing right by my client and will correct this for them'. So, thank you for making this circumstance right. To us, it demonstrates the underlying client values that you have actually built your company on. And, congratulations for constructing a successful service that is a satisfaction to handle.

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True Blue Swimming Poolsbringing ingenious design, quality craftsmanship and professionalism to Long Island's swimming pool industry given that 1991. An award winning business with the experience and integrity to fully please our clients.

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About United States Over the previous 40 years, our family-run business has become synonymous with knowledge, innovation, and a tailored method to design and building and construction. Whether you're seeking a smooth infinity pool, a hillside paradise, standard pools for families, or a complex poolscape for a leisure center, we custom-build outside living areas with swimming pools and health clubs as their focus.

This enthusiasm and creative flair has been recognized on a global level, and we are proud to have been picked for membership to the elite Master Pools Guild a network of the world's finest swimming pool contractors. From easy plunge swimming pools to intricate freeform styles, every single build is developed to boost your lifestyle and reveal your character.

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Everything starts with a spark of motivation. We work together with clients to learn how they imagine their yard sanctuary, and how it ought to work for their way of life goals. This can encompass everything from shape, landscaping, products, building and construction approaches, and outdoor living includes all must work in harmony to develop your dream poolscape.